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We will supply the product ordered and paid for as soon as practically possible after the order is completed. Any delays with product delivery will be advised when we become aware of the issue.

Our products are of high quality and fit for the purpose promoted in our marketing material, online sites and sales platforms.

Ownership of ordered goods will transfer to you when the goods are delivered to you.

We will insure any ordered goods until delivery, after which insurance is your responsibility.

We use third-party delivery and freight companies. We are not responsible for the impacts or consequences of any delays in delivery caused by those third-party companies.

Any time and availability commitments by us are a statement of commitment and we will always use our best endeavours to fulfil those commitments.  There may be times where this is not possible, and we will keep you informed as best we can in the circumstances.

Customers must use the equipment in the manner outlined in the instruction manual for that product. The instruction manuals are available from the website.

We are solely responsible for the supply of the equipment and not responsible for any other claim or damage to any property, other equipment or injury to any person.  Any claim is limited to the purchase price of the equipment.

Any disputes should initially be addressed by both parties acting in good faith to find a resolution.  If that process fails and if there is a legal claim, it must be made under the laws and in the courts of Victoria.

These conditions in no way diminish or extinguish any rights customers may have under State or Federal legislation.